Melissa joined the team as an AFS agent in Des Moines, Iowa in 2006 with over 15 years of experience. From the start it was obvious that Melissa was a thoughtful leader with high standards. For Melissa, “good enough” doesn’t exist and commitments are truly commitments. Over time Melissa’s leadership traits propelled her to the position of Director of AFS in early 2012, which included being the recipient of the President’s Award, which is awarded in recognition of outstanding performance.
Melissa understands the commitment it takes to lead a company. With her skillful oversight, AFS continues to be profitable, dynamic, and a customer-centric company.
In her free time: Melissa enjoys spending time with her teenagers – one who is off to college and the other who is finishing up her high school years. She also makes time to take an annual trip with both!
Fun fact: I am not a fan of flying, but I am so excited to be a part of the travel industry and experiencing the world when time permits.