Services

Comprehensive. Customized. Strategic.

At AFS, our processes are aligned to meet the complex and demanding end-to-end planning and logistical challenges of group air movements on a national and international basis.  We are renowned for providing exceptional attendee services and we support professional meeting and event planners worldwide.

Our Travel Professionals apply analytical skills and advanced knowledge to provide the following services:

Consultation

  • Air Lift, Route Planning, and Destination Analysis
  • Flight Planning & Budget Development
  • Airline Negotiations & Inventory Procurement Services
  • Private Charter Procurement & Management 

Group Air Reservations

  • Highly Experienced Travel Professionals
  • Domestic and International Air Services
  • Comprehensive Program and Group Air Related Management Solutions
  • Event Profile & Logistics Management
  • Phone, E-Mail & Web Registration Processing
  • After Hours Emergency Assistance
  • Dedicated Phone Lines and Customized E-Mail Addresses
  • Contingency Planning and Support

Information Management

  • Web-based Management Reporting System
  • Over 120 Standard Reports
  • Real-Time Arrival & Departure Lists
  • Change Management Reports
  • Unused E-ticket Tracking & Reporting
  • Flight & Attendee Tracking System

Special Services

  • On-site Air Support
  • Upgrade Processing
  • Split Payments & Split Ticket Processing
  • Deviation Management
  • VIP Services
  • International Concierge Services
  • Pre & Post Leisure Extensions

“AFS provided NBC and GE with exceptional customer service in coordinating travel needs for approximately 1500 VIP guest of our Beijing Olympic Hospitality Program.  The staff was extremely professional incredibly efficient, unbelievably patient, and just an overall pleasure to work with.  It was a partnership that exceeded our expectations and was a very important aspect in our program’s success.  We look forward to working with them again in the near future”

-Jill Parcells
NBC Universal

Vice President, Corporate Events